Due to circumstances beyond our control, scheduled keynote speaker, Christopher Gardner, will not be able to present his story at the conference.

  Keith Harrell, author of  Attitude is Everything: Ten Life Changing Steps To Turning Attitude Into Action

Keith Harrell will speak from his own leadership experience and share what he has gleaned through his interaction with some of the world's most respected business leaders. Keith spent 14 years as a corporate marketing executive and top training instructor at IBM and today, he travels the country presenting his message to businesses large and small that attitudes really do impact your bottom line.

Lisa Bradner, Social Media Expert & Contributor to Groundswell

Lisa Bradner is a preeminent researcher exploring brand strategies in a world changed by technology. With over 15 years of consumer marketing experience, Lisa helps clients create and deliver compelling brand experiences in a world of new marketing channels. She will share her insights into current marketing trends using social media and discuss using it to enhance the brand experience. Find out how this new wave of media works and why it is vital to harness the power of social media and put it to work for your business.

John DiJulius, Owner and Founder, John Roberts Salon & Spa and The DiJulius Group

Known as "THE" Authority on World-Class Customer Experience, John DiJulius is redefining customer service in corporate America today. Top organizations across the world use his philosophies and systems for creating a world-class customer service experience. John has pioneered dozens of revolutionary customer service concepts and techniques that are easy to use and simple to implement. Gain the secrets to creating the ultimate customer experience and use them immediately to better your business.